Welcome to Chalet Kaprun

Chalet Kaprun
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Privacy Policy

This English version is provided for convenience. The German version is authoritative.

General

This privacy policy informs the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator.

Holger von Wilmsdorff
Entalweg 42
5710 Kaprun

Represented by: Holger von Wilmsdorff

Contact: e-mail: reservations@chalet-kaprun.com

The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with the statutory provisions. As new technologies and the continuous development of this website may lead to changes to this privacy policy, we recommend re-reading it at regular intervals.

Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 GDPR.

Access data

We, the website operator or page provider, collect data on accesses to the website on the basis of our legitimate interest (see Art. 6 (1) lit. f GDPR) and store them as “server log files” on the website's server. The following data is logged in this way:

  • Website visited
  • Time of access
  • Amount of data sent, in bytes
  • Source/referrer from which you reached the page
  • Browser used
  • Operating system used
  • IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to be able to investigate cases of misuse. If data must be retained for evidentiary reasons, it is exempt from deletion until the incident has been finally resolved.

Reach measurement & cookies

This website uses cookies for pseudonymised reach measurement, which are transferred to the user's browser either by our server or by third-party servers. Cookies are small files stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies for reach measurement to be stored on your device, you can object to their use here:

Common browsers offer a setting that blocks cookies. Please note: there is no guarantee that you will be able to use all functions of this website without restriction if you make such settings.

Collection and processing of personal data

The website operator collects, uses and passes on your personal data only where permitted by law or where you consent to the data collection.

Personal data means any information that serves to identify you and that can be traced back to you — for example your name, e-mail address and telephone number.

You can also visit this website without providing any personal details. To improve our online offering, however, we store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your internet provider. As the data is anonymised, it cannot be traced back to you.

  • We process personal data such as first name, surname, e-mail address and the content of enquiries.
  • We process personal data in compliance with the applicable data protection regulations.
  • Personal data is processed on the basis of our legitimate interest in fulfilling our contractually agreed services and optimising our online offering.

Handling of contact data

If you contact us as the website operator through the contact options offered, your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent.

Handling of comments and posts

If you leave a post or comment on this website, your IP address will be stored. This is done on the basis of our legitimate interests within the meaning of Art. 6 (1) lit. f GDPR and serves the security of us as the website operator: should your comment violate applicable law, we could be held liable, which is why we have an interest in the identity of the author of the comment or post.

Google Analytics

On the basis of our legitimate interests in optimising and analysing our online offering within the meaning of Art. 6 (1) lit. f GDPR, this website may use the “Google Analytics” service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” — text files stored on your device. The information collected by the cookies is generally sent to a Google server in the USA and stored there.

IP anonymisation applies on this website. The IP address of users is truncated within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address first transferred untruncated to a Google server in the USA and truncated there. This truncation removes the personal reference of your IP address. The user's IP address transmitted by the browser is not combined with other data stored by Google.

You can prevent cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restriction if your browser does not allow cookies.

You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link takes you to the plugin: tools.google.com/dlpage/gaoptout

Further information on the use of data by Google Inc.:

Use of Facebook social media plugins

On the basis of our legitimate interests in the analysis, optimisation and operation of our online offering (within the meaning of Art. 6 (1) lit. f GDPR), this website may use the Facebook social plugin operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The embeds can be recognised by the Facebook logo or the terms “Like” and “Share” in Facebook's colours (blue and white). Information on all Facebook plugins: developers.facebook.com/docs/plugins

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: facebook.com/help

The plugin informs Facebook Inc. that you, as a user, have visited this website. Your IP address may be stored in the process. If you are logged into your Facebook account while visiting this website, this information will be linked to it.

If you use the plugin's functions — for example by sharing or liking a post — the corresponding information will also be transmitted to Facebook Inc. If you wish to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Further settings on data processing for advertising purposes are possible via your Facebook profile:

Which data Facebook collects, uses and processes, for what purpose and to what extent, and which rights and settings options you have to protect your privacy, can be found in Facebook's privacy policy: facebook.com/about/privacy

Your rights as a user

As a user, you have the right to request free information about which personal data has been stored about you. You also have the right to have incorrect data corrected and to have the processing of your personal data restricted or your data deleted. Where applicable, you can also assert your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

Deletion of data

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have a right to have your data deleted. Data stored by us is deleted when it is no longer required for its intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing is restricted instead. In this case the data is blocked and not processed for other purposes.

Right to object

Users of this website may exercise their right to object and object to the processing of their personal data at any time.

If you would like the personal data stored about you to be corrected, blocked or deleted, or if you would like information about this data, or if you have questions regarding the collection, processing or use of your personal data, or wish to revoke consent you have given, please contact: reservations@chalet-kaprun.com